STEP 1: UNDERSTAND THE RULES OF ENGAGEMENT

Please note that all listings you push to Airbnb via Hostfully will be automatically set to ‘Instant Book’ enabled. This means a guest reservation will be automatically confirmed by Airbnb if the calendar availability on your listing matches the inquired dates. If for any reason you are uncomfortable with the reservation, you may seek your Market Manager to manually alter the reservation.

STEP 2: GET STARTED WITH THE HOSTFULLY CHANNEL MANAGER

As one of the only 2 technical partners of Airbnb, Hostfully provides the most integrated Airbnb connection in the industry. Here’s how to get started:

Navigate to your Channels page
This can be found through the drop-down menu under your agency profile tab

STEP 3: TURN ON AIRBNB CHANNEL INTEGRATION


If you would like to adjust the rate for your listings on Airbnb, you may do so with the Rate multiplier. However, since Airbnb adds their fees onto the price you are charging, we recommend leaving this setting at 0%:

STEP 4: CLICK THE CONNECT WITH AIRBNB BUTTON 

  • Click the link Manage this channel (see below)

  • Once on the Airbnb Channel page, click the Airbnb Connect button:

STEP 5: LOG INTO AIRBNB


If you are new to Airbnb, click on the Sign up link instead:

STEP 6: ALLOW THE CONNECTION

In this step, you are giving Hostfully permission to manage your Airbnb account


Will will then be redirected to the Airbnb Management page on Hostfully.

STEP 7: CHOOSE THE PROPERTIES YOU WANT TO PUSH/SYNCHRONISE TO AIRBNB

Hostfully allows you to choose which properties you want to synchronise to Airbnb.
Just toggle ON the ones you want to have published and/or synchronised.


Note above that once a property has been synchronised, the toggle button will show as "ON" and you will be able to click on the link "See Listing" to view the listing on Airbnb.

You will also receive an email from Airbnb asking for confirmation to review the listings ready for publishing/synchronisation:

STEP 8: VIEW YOUR IMPORTED LISTING DATA IN AIRBNB

The “Sync” page in your Airbnb account is where you will publish your Airbnb listings


You may see some listings that have failed to import. Please contact your Airbnb Market Manager to learn how to troubleshoot any failed imports:

STEP 9: AUTO APPROVAL

In order for listings to be publishable, they must meet our minimum quality standards. Listings that don’t meet the following criteria will be auto-rejected:

  • 7+ photos at minimum resolution of 800x500 pixels
  • 5+ amenities
  • 50+ characters in the description field
  • 30+ days of availability over a 12 month period
  • 8+ characters in the title field

STEP 10: SELECT WHICH NEW LISTINGS YOU WANT TO PUBLISH

STEP 11: CHOOSE A SYNC OPTION

You can choose Sync Everything or Sync Limited


Synch Everything:

First, Airbnb imports all your listing data

For new listings:
■ The listing data from your third party system will create the Airbnb listings
■ Any changes to listing data from your system will be reflected on Airbnb○For existing listings:
■ For listings that already exist on Airbnb, you can map imported listing data to an existing listing
For listings that already exist on Airbnb:
the content on your third party will erase and replace any content on the Airbnb listing
● Everything will be managed via your system including rates availability, descriptions, photos, and content
● Your reviews and ratings will remain intact

Sync Limited

First, Airbnb imports all your listing data
For new listings:
■ The first limited sync will sync all data (to create the listing)
■ Subsequent syncs will sync only rates and availability

For existing listings:
For listings that already exist on Airbnb, you can map imported listing data to an existing listing.
■ In this case, Limited Sync only syncs rates and availability from your third party
■ Descriptions, photos, availability will need to be edited in Airbnb
● Your reviews and ratings will remain intact

STEP 12: PUBLISH YOUR LISTINGS

Select “publish” so that Airbnb listings go live:

FAQ

  1. What are the changes for property managers already connected to Airbnb via a third party?a. You can have manual and API listings in the same account.b .If you add more listings, you will map and publish them yourself.c. You can change photos and content by logging into Airbnb (Limited Sync)
  2. How often do I have to publish a listing?a. Unless you change your settings down the line, you only need to go through this process when adding listings on Airbnb.
  3. Who can I contact if I have problems with the sync?a. Contact the Hostfully support channel or your Airbnb Market Manager.
  4. Can I switch a listing from sync everything to limited sync?a. Yes. You can toggle your Sync Settings - from Sync Everything to Sync Limited and vice versa
  5. After hitting “publish” how long do I have to wait before a listing goes live?a. Listings should go live within an hour or two.

Did this answer your question?