Here's how to enable text messages (SMS) as part of the messaging automation schemes supported by Hostfully's Messaging Engine.
First, head to the Agency Settings page, and at the bottom, select "Activate SMS (text messages):
Then, head to the Templates and Triggers page, tab Custom Templates.
There, click on the Create a Template button, and select SMS Template.
Build your SMS template: provide a name, use variables inside the body or the message in order to make the text dynamic in relation to the event you want to text your users about:
Then click on Save Template
Next, head to the Triggers tab (on the same page), Create a Trigger, and select Send SMS as the action that gets triggered in association with the current trigger.
Click on Create Trigger, and you're done.
The system will now automatically send a text message to the recipients you selected on the Trigger window every time the conditions you specified in your trigger are met.
And yay! I got my new SMS when a new booking inquiry came in:
Please note, the SMS is sent from a generic number. Unfortunately, we are not able to link this message to your phone number. If the guest replies to the SMS it will not be seen. We highly recommend explaining this and relaying the best way to contact you in the text message.