We’re bummed when customers want to cancel. But it happens. We are a self sign-up and self-cancellation platform, and you can cancel whenever you want.  

For guidebooks: click on the profile on the upper right, then "Manage Account", and then "Subscriptions" and you can cancel from there.

For property management platform: click on "Agency Settings" and then "Account Status" and you'll see a link to cancel subscription.

You can cancel any time, and because of that, it is not our policy to offer refunds.  Also, please note that any implementation fees help off-set the manual work involved in a proper onboarding, and these fees are non-refundable.

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