In many occasions, a property manager has to collect a guest payment outside of the system, like a check or even cash. In this case, there is a way to inform Hostfully to adjust the balance due for this booking, by recording the payment already made:

  • From the Pipeline screen, find the particular booking (you can also use the search field)

  • Mouse over the booked circle and select "Record a Payment"

  • When the pop-up window shows up, enter an amount in the field and click "Add"

  • When you look at the Order page for this booking, you will see the amount you entered will be reported as a "manual transaction", and the balance for this reservation will be adjusted accordingly.

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