After activating your properties on the Channel management page, and activating your properties for listing, you will often see some statuses being displayed by the property name, as below:

In order to better understand the meaning of these statuses, we're listing each of them below, so you can also understand where you listing stands while going to the activation flow:

  • XML:Being Built: It's the first step. The listing can be totally updated. And more sensible information can be provided here. (Clicking on Synchronize will advance the listing to the next status)

  • XML:Ready to Check: In this step no edition is allowed. The listing is being checked by

  • XML:Ready to Open: The listing has been approved by Some information can be updated, but the most appropriate thing will be to open it. (Clicking on Synchronize will open the listing)

  • XML:Open / Bookable: The listing is live and can be booked.

  • [Property] Ready to Open: The property manager needs to make the pages active in their Extranet.

Closed Statuses and how to move the property back to open/bookable

If one of these statuses is next to your property, you'll need to contact credit control through the inbox in the extranet.

Collecting Agency Closed
Closed Forever Book-Off

Closed (invoice not paid)

If you see this status, you can open the property from the extranet

Closed - ready to reopen

Sign into your property account, and on the front page for this property, just click the Open your Property

Room Types and Room Named may lead to properties ending up in status - Closed

Sometimes you may have difficulties with Room Types and Room Names on which make your properties ending up in status - Closed. In this case you need to avoid room names or room types duplicates. When the channel is active you can choose here in the property edit page:

Or when doing the connection

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