After activating your properties on the Booking.com Channel management page, and activating your properties for listing, you will often see some statuses being displayed by the property name, as below:
In order to better understand the meaning of these statuses, we're listing each of them below, so you can also understand where you listing stands while going to the Booking.com activation flow:
XML:Being Built: It's the first step. The listing can be totally updated. And more sensible information can be provided here. (Clicking on Synchronize will advance the listing to the next status)
XML:Ready to Check: In this step no edition is allowed. The listing is being checked by booking.com
XML:Ready to Open: The listing has been approved by booking.com. Some information can be updated, but the most appropriate thing will be to open it. (Clicking on Synchronize will open the listing)
XML:Open / Bookable: The listing is live and can be booked.
[Property] Ready to Open: The property manager needs to make the pages active in their Extranet.
Closed Statuses and how to move the property back to open/bookable
If one of these statuses is next to your property, you'll need to contact credit control through the inbox in the Booking.com extranet.
Collecting Agency Closed
Closed Forever Book-Off
Closed (invoice not paid)
If you see this status, you can open the property from the Booking.com extranet
Closed - ready to reopen
Sign into your Booking.com property account, and on the front page for this property, just click the Open your Property
on Hostfully, go to the Booking.com management page, activate the property (turn "ON"), and you should be set.
Room Types and Room Named may lead to properties ending up in status - Closed
Sometimes you may have difficulties with Room Types and Room Names on Booking.com which make your properties ending up in status - Closed. In this case you need to avoid room names or room types duplicates. When the channel is active you can choose here in the property edit page:
Or when doing the connection