Only a subdomain can be set up to direct to Hostfully (for example: A main domain ( cannot be used.

The Hostfully Platform provides a way for property managers to white label their listing pages, where guests can search and book rentals. These pages can display your company's custom branding and also allow you to use you own custom domain in the URL. For example, if your web domain if, you could create a subdomain like and have this URL be used on the Hostfully website. 

Now, because these allow guest to book and pay online, these pages require to be secured and be served over https (TLS protocol). Because Hostfully does not host your TLS certificate, securing this page means that you will have to use a TLS proxy, such as Cloudflare. Note that there are other TLS proxies out there but Cloudflare is the one we recommend at this point.

Setting up Cloudflare to work with the Hostfully Platform

  • 4 - Review your DNS records > Click Add record button.

  • 5 - Create a CNAME record for your domain and make it point to - for example, create a subdomain "pms" and the URL will point to your white-labelled version of Hostfully:

  • 6 - Scroll to the page's bottom, click Continue > Change your nameservers page.

  • 7 - Make Cloudflare your domains DNS server by login into your domain's registrar and apply the changes suggested by Cloudflare. (#4 in above screenshot, not necessarily the same nameservers from your end)

  • 8 - On your domain registrar (GoDaddy, NameCheap etc), add the new nameservers > Click Save to make it pass through Cloudflare.

  • Note

    • Cloudflare might send you an email message in order to validate your change. Click the acceptance link in their email to proceed.

    • Registrars can take up to 24 hours to process nameserver updates. You will receive an email when your site is active on Cloudflare.

  • 9 - Force SSL/TLS encryption

On Cloudflare's SSL/TLS tab, make sure the encryption level is set to Full:

On Hostfully's Agency Settings > White Label tab, add this custom url as your Custom Domain Name:

Important note. The prefix must be https and not http. Otherwise it will cause errors.

Checking that set-up is correct: (replace " with your own website domain name)

What is "Logout Redirect URL?

If it is left blank, nothing will happen at the end of the guest booking flow.

If it is with a valid link, the guests will be redirected to that URL after the booking process.

Still Struggling?

We want to help you as much as possible, but are not officially partnered with Cloudflare and not experts on their product and your domain. Cloudflare is only a recommendation and example of a company who can help you secure your domain.

If you are using Cloudflare and require more support, they have a community who can help you as well as support if you sign up for a paid plan. Here is more information on this.

Otherwise, we have amazing partners who can help set this up for you as well. Please find more information below:

Hudson Creative Studio


Did this answer your question?