Steps For Hosts Using The Property Management Platform (PMP)
Before beginning, keep in mind the Marketplace only works with a published Guidebook, and requires a Power Host or higher subscription. The only payment processor that works with this feature is Stripe.
1- Log-in to Hostfully's PMP
2- On the drop-down arrow, to the right of your Agency Name, find Integrations
Click the “ON” switch next to the Hostfully Guidebooks integration (if you have a Guidebook)
3- Click on the link to the Hostfully management console. You'll be automatically logged into the guidebook platform on a new tab.
4- On the PMP imports page click the import button next to the property you created back in the PMP
5- Scroll all the way down to the bottom and click “Save and publish”
Note: You may still (if you don't have this type of Guidebook subscription) need to upgrade your Guidebooks account to Power Host or Higher.
To do that:
Click icon in upper right and select “Manage Account”
On following page click “Upgrade Account”
Follow the prompts to submit the necessary payments
6- Click Marketplace on the left navigation bar to setup the Marketplace
7- Complete the second step - Creating a Default Service Provider
Enter first name, last name, email.
Click “Create Provider”
8- Complete the third step - Connecting to Stripe
Click “Connect with Stripe”
Follow prompts within stripe to connect a new or existing stripe account to your Guidebook
9- Return to the PMP, open the drop down by your Agency Name, and click on Agency Settings
Under the Service Providers tab, check if the Service Provider you create in your Guidebooks is listed
10- Create a service for this new provider.
Click the provider's name
Click “Add service” on the page that loads to create a service for this provider
Fill out any information to create the service
Verify that the service shows up in the list to the right once saved
11- Return to the Guidebooks Platform, refresh each page, and verify that the connection to Stripe is active, and ensure your Providers and Services are listed
12- Assign any of your service items to your chosen Guidebook(s)
13- When you preview Guidebooks you'll be able to see the Marketplace:
Your guest will be able to see the marketplace items you created after accessing the Marketplace tab
If the guest wants to purchase the item and clicks it, a dialog box will pop up with the complete details of the service along with a “Purchase Now” button
A new tab with a checkout form for the service you clicked with a “Confirm & Continue” button will follow.
Your guest can then complete the transaction