The first thing you'll want to do is review the overview of the process here. This will give you the proper steps in order for easy reference while working:
Step 1: Import Your Properties
The first step is to get your properties into the system. You have two options for this.
Note: If you import your properties from Airbnb, it will only import the base price. You MUST configure pricing before syncing with any booking channels. Again, do NOT sync before configuring pricing.
Video Walkthrough: Importing properties
Step 2: Configuring Pricing
Now that you have your properties in the system, the next step will be to update the pricing. Once you configure pricing in Hostfully and sync to the bookings channels, Hostfully becomes your source of truth for all data. In the future, you'll make any changes in the Hostfully system and we will push that data to the bookings channels for you. But first, you need to get that data into the system! You have two choices:
Use a dynamic pricing software like Price Labs or Beyond Pricing to set up pricing with Hostfully. Here are the dynamic pricing software platforms that we integrate with:
If you don't want to use a pricing software you can also manually configure pricing in Hostfully.
Video Walkthrough: Configuring pricing
Step 3: Set-up Your Payment Processor
Now you want to turn on a payment processor. Airbnb reservations will continue to have payment processed via Airbnb. However, in order to process the payments from other channels and direct bookings, you will need to integrate a payment processor. We suggest researching the payment processors we integrate with before choosing the best one for your business type. Once you're ready, please follow the instructions below to integrate:
Video Walkthrough: Payment processor
Step 4: Add Your Calendar Reservations
Before syncing any channels, you'll want to make sure the current calendar reservations are in the system, so that you don't get double bookings.
If you have any Airbnb reservations, you do not have to enter those, they will sync automatically. If you have any current outstanding reservations that are direct bookings or located on channels other than Airbnb, you will need to manually enter reservations.
Video Walkthrough: Add your calendar reservations
Step 5. Automatic Messaging (Bonus)
If you want to set up automatic messaging, you can do this before syncing booking channels. However, you do not have to do this before syncing. If you want to sync first and create messaging later, feel free to do it this way also!
Video Walkthrough: Setting up templates and triggers
Step 6: Setting Up the Bookings Channels
We integrate with a number of bookings channels.
Please make sure you have taken the following actions before syncing.
Imported all properties.
Configured pricing on all properties.
Integrated payment processor.
Entered all non-airbnb reservations.
Then you can sync with any of these channels following the linked directions.
Video Walkthrough: Syncing booking channels
If you have any questions, please contact your Onboarding Specialist or our customer support department at firstname.lastname@example.org