Booking.com scores help you understand how to improve your listings to receive more bookings. The 5 scores are detailed below and show up on the manage channel page for Booking.com within Hostfully.

  • Property Page Score (Quality) - Refers to the quality rating for vacation rentals (Booking Home properties). Max score is five.

  • Guest Review Score - Refers to the average guest review score for a property. Max score is 10.

  • Reply Score - Refers to the reply rate of a property, or how well they perform when it comes to replying to guests. Max score is 100%.

  • Content Score - Refers to the quality of the property content on Booking.com. Max score is 100%.

  • Friendly Score (Work Friendly Score) - Refers, in percentage, how close a property is to fulfilling the necessary eligibility criteria to obtain a work-friendly badge on Booking.com.

Here you can see the 5 scores next to the property.

You can click on the name of a score to see more details about it and how to improve it. Here is an example of what shows when clicking on Content Score. Please note, reply score and reviews score, don't currently expand.

For example, in this case, if I wanted to check the box for "Add swimming pool information", I would go to the amenities tab with the properties details in Hostfully, and enter a description next to the Pool amenity I am sending to Booking.com.

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