Property Management System

This is your central location for all things to do with managing the PMP.

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29 articles in this collection
Written by Hostfully Support

Reset/remove custom pricing in PMP

How to remove custom pricing or reset custom pricing to nightly base rate
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Written by Hostfully Support
Updated over a week ago

Allow Booking Requests on Airbnb

Airbnb allows you to receive booking requests inside your booking lead time window
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Written by Hostfully Support
Updated over a week ago

Modifying Hold Duration

The default is 24 hours, but you can change that!
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Written by Hostfully Support
Updated over a week ago

Fees, Taxes, and Policies

How to set them up and send them to different channels.
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Written by Hostfully Support
Updated this week

Deleting or Inactivating a Property

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Written by Hostfully Support
Updated over a week ago

Preventing Check-in and Check-out on Certain Days

Here's how to accomplish it.
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Written by Hostfully Support
Updated this week

Booking Lead Time

The booking lead time is calculated different ways depending on the site
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Written by Hostfully Support
Updated over a week ago

Instant Booking

Here is how to enable and disable instant booking for direct bookings and Airbnb
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Written by Hostfully Support
Updated over a week ago

Dashboard vs Pipeline

High level overview of how to use them.
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Written by Hostfully Support
Updated over a week ago

How to Cancel a Booking

This will explain how to cancel a guest from the Hostfully platform and why sometimes that booking reappears on the calendar.
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Written by Hostfully Support
Updated today

Pricing Periods

Set Pricing Periods and apply them to specific seasons, holidays, conferences, or special events
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Written by Hostfully Support
Updated over a week ago

Capturing and Managing Reviews

Optimising review management is key to increasing bookings
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Written by Hostfully Support
Updated this week

Managing calendars for a house and its sub-units

Automating calendar updates between a house and its contained units being rented separately or as a whole
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Written by Hostfully Support
Updated over a week ago

Using the Hostfully CRM

How to manage and communicate with guests and prospects
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Written by Hostfully Support
Updated over a week ago

Hostfully Property Management Platform (PMP) - Setting Up Bed Types

Specify what bed types you have in each room.
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Written by Hostfully Support
Updated this week

Understanding the Guest Portal

Provides your guests with access to all trip information a in mobile-optimised format
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Written by Hostfully Support
Updated over a week ago

Set Up Service Providers to provide optional Guest Services

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Written by Hostfully Support
Updated over a week ago

Managing Rental Conditions

Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property
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Written by Hostfully Support
Updated this week

Managing Roles and Access Permissioning

This article helps users understand the different roles they can set up and configure, including Manager and Agent.
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Written by Hostfully Support
Updated over a week ago

Managing Local Recommendations

How to easily provide local recommendations to your guests, at scale
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Written by Hostfully Support
Updated over a week ago

How to manage a lead (with pipeline)

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Written by Hostfully Support
Updated over a week ago