Property Management System

Main Image

The meaning of Main Image in Main Settings of your property

H

Written by Hostfully Support
Updated over a week ago

Reset/remove custom pricing in PMP

How to remove custom pricing or reset custom pricing to nightly base rate

H

Written by Hostfully Support
Updated over a week ago

Allow Booking Requests on Airbnb

Airbnb allows you to receive booking requests inside your booking lead time window

H

Written by Hostfully Support
Updated over a week ago

Modifying Hold Duration

The default is 24 hours, but you can change that!

H

Written by Hostfully Support
Updated over a week ago

Additional guests information

How to get additional information from guests

H

Written by Hostfully Support
Updated over a week ago

Fees, Taxes, and Policies

How to set them up and send them to different channels.

H

Written by Hostfully Support
Updated over a week ago

Deleting or Inactivating a Property

H

Written by Hostfully Support
Updated over a week ago

Preventing Check-in and Check-out on Certain Days

Here's how to accomplish it.

H

Written by Hostfully Support
Updated over a week ago

Booking Lead Time

The booking lead time is calculated different ways depending on the site

H

Written by Hostfully Support
Updated over a week ago

Instant Booking

Here is how to enable and disable instant booking for direct bookings and Airbnb

H

Written by Hostfully Support
Updated over a week ago

Dashboard vs Pipeline

High level overview of how to use them.

H

Written by Hostfully Support
Updated over a week ago

How to Cancel a Booking

This will explain how to cancel a guest from the Hostfully platform and why sometimes that booking reappears on the calendar.

H

Written by Hostfully Support
Updated over a week ago

Pricing Periods

Set Pricing Periods and apply them to specific seasons, holidays, conferences, or special events

H

Written by Hostfully Support
Updated over a week ago

Capturing and Managing Reviews

Optimising review management is key to increasing bookings

H

Written by Hostfully Support
Updated over a week ago

Managing calendars for a house and its sub-units

Automating calendar updates between a house and its contained units being rented separately or as a whole

H

Written by Hostfully Support
Updated over a week ago

Using the Hostfully CRM

How to manage and communicate with guests and prospects

H

Written by Hostfully Support
Updated over a week ago

Hostfully Property Management Platform (PMP) - Setting Up Bed Types

Specify what bed types you have in each room.

H

Written by Hostfully Support
Updated over a week ago

Understanding the Guest Portal

Provides your guests with access to all trip information a in mobile-optimised format

H

Written by Hostfully Support
Updated over a week ago

Set Up Service Providers to provide optional Guest Services

H

Written by Hostfully Support
Updated over a week ago

Managing Rental Conditions

Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property

H

Written by Hostfully Support
Updated this week

Managing Roles and Access Permissioning

This article helps users understand the different roles they can set up and configure, including Manager and Agent.

H

Written by Hostfully Support
Updated over a week ago

Managing Local Recommendations

How to easily provide local recommendations to your guests, at scale

H

Written by Hostfully Support
Updated over a week ago

How to manage a lead (via Dashboard & Pipeline)

Learn what options you have with lead management via PMP Dashboard & Pipeline

H

Written by Hostfully Support
Updated this week

Export Extended Data

Want to pull raw data from your Hostfully account? Here's how.

H

Written by Hostfully Support
Updated over a week ago

Cannot access Owners Portal

Your Owners cannot login or the password does not work

H

Written by Hostfully Support
Updated over a week ago

Using the Owners Portal

H

Written by Hostfully Support
Updated over a week ago

Sharing booking reports with owners

H

Written by Hostfully Support
Updated over a week ago

Security Deposit

This article describes how this field in Property's Main Setting works across channels

H

Written by Hostfully Support
Updated this week

How Airbnb taxes show on Hostfully orders

Airbnb payouts can be less than the amount shown in the order in Hostfully. Here's why.

H

Written by Hostfully Support
Updated over a week ago

Using Booking Discount Codes

H

Written by Hostfully Support
Updated over a week ago

Creating accounts for your Service Providers

Get your Service Providers access to your account with limited and relevant rights to view and modify data.

H

Written by Hostfully Support
Updated over a week ago

How to Register as a new Hostfully Service Provider

This article explains how to register as a new service provider on the Hostfully Property Management Platform

H

Written by Hostfully Support
Updated over a week ago

Setting up your custom branding

How to white label to promote your brand and create a seamless customer experience

H

Written by Hostfully Support
Updated over a week ago