Property Management System

This is your central location for all things to do with managing the PMP.

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63 articles in this collection
Written by Hostfully Support
Main Settings

Expansion on Sub Units (Parent/Child units)

Adding another level to sub units and grouping properties
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Written by Hostfully Support
Updated over a week ago

Manage Your Agency Settings - Main Settings

Setting up your account at the agency level
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Written by Hostfully Support
Updated over a week ago

Find Your Agency UID

Should you need to provide an Agency UID to complete integrations, here's where to find it.
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Written by Hostfully Support
Updated over a week ago

Set up Check In and Check Out time

Understanding the different areas in the product to set up check-in and check-out time and how to make this property specific.
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Written by Hostfully Support
Updated over a week ago

Create Properties from Hostfully

A work around if you don't already have properties on Airbnb
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Written by Hostfully Support
Updated over a week ago

Booking Lead Time

The time difference between when the booking is made, and when the stay begins
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Written by Hostfully Support
Updated over a week ago

Preventing Check-in and Check-out on Certain Days

Here's how to accomplish it.
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Written by Hostfully Support
Updated over a week ago

Setting Up Bedrooms and Bed Types

Specify the number of bedroom you have and which bed types you have in each room.
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Written by Hostfully Support
Updated over a week ago

Using Property Tags

A helpful way to organize and search for properties
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Written by Hostfully Support
Updated over a week ago

Main Image

The meaning of Main Image in Main Settings of your property
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Written by Hostfully Support
Updated over a week ago

Linking master-sub properties

Automating calendar updates between a house and its contained units being rented separately or as a whole
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Written by Hostfully Support
Updated over a week ago

Turnover Days

Understanding Turnover Days
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Written by Hostfully Support
Updated over a week ago

Managing Local Recommendations

How to easily provide local recommendations to your guests, at scale
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Written by Hostfully Support
Updated over a week ago

Managing Rental Conditions

Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property
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Written by Hostfully Support
Updated this week

Deleting or Inactivating a Property

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Written by Hostfully Support
Updated over a week ago

Setting up the Hostfully Central Calendar

Importing historical data from Airbnb and getting your calendar connected and synchronizing with all possible sources of bookings
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Written by Hostfully Support
Updated over a week ago

Synchronization Using iCals

Automatically synchronize calendars with iCals: the Calendar Data Exchange Standard
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Written by Hostfully Support
Updated this week

Viewing Details of an iCal

Do you want to see what is inside the iCal link? Is there an iCal booking on your calendar that won't go away and you don't know why?
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Written by Hostfully Support
Updated over a week ago
Lead Management

Understanding Lead Modal

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Written by Hostfully Support
Updated over a week ago

How to manage a lead (via Dashboard & Pipeline)

Learn what options you have for lead management with the Dashboard & Pipeline
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Written by Hostfully Support
Updated over a week ago

Understand Pipeline filters

This article details the Status & Sort By filters on Pipeline
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Written by Hostfully Support
Updated over a week ago

Send quotes to potential customers

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Written by Hostfully Support
Updated over a week ago

Add custom fees to quotes

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Written by Hostfully Support
Updated over a week ago

How to record a payment made outside of the system

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Written by Hostfully Support
Updated over a week ago

How to add reservations manually

This article will go through the available options to manually add reservations to the system
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Written by Hostfully Support
Updated over a week ago

Modifying a Reservation

Instructions on editing reservations connected to Hostfully via API and the difference in process between channels
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Written by Hostfully Support
Updated over a week ago

Reservation Payment Settings & Monitor Outstanding Balances

Set up payment / prepayment settings across channels, and how to monitor outstanding balances
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Written by Hostfully Support
Updated over a week ago

How to Cancel a Reservation

Reservations from different channels have different cancellation flows
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Written by Hostfully Support
Updated over a week ago

Refunding Reservations

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Written by Hostfully Support
Updated over a week ago

Refunding security deposits

Customers using Stripe can send guest refunds directly from Hostfully
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Written by Hostfully Support
Updated over a week ago

Using the Additional Charge Option

Don't want to use a security deposit, but still want a chance to charge the guest for damages?
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Written by Hostfully Support
Updated over a week ago

Using Digital Signatures

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Written by Hostfully Support
Updated over a week ago

Resend guest Rental Agreement

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Written by Hostfully Support
Updated over a week ago

Assign Country Code To Guest Phone Info

Where To Edit Phone Information For Your Guests
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Written by Hostfully Support
Updated over a week ago

Capturing and Managing Reviews

How do I manage reviews in Hostfully?
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Written by Hostfully Support
Updated over a week ago

Understanding the Guest Portal

Provides your guests with access to all trip information a in mobile-optimised format
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Written by Hostfully Support
Updated over a week ago

Modifying Hold Duration

The default is 24 hours, but you can change that!
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Written by Hostfully Support
Updated over a week ago

Using the Hostfully CRM

How to manage and communicate with guests and prospects
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Written by Hostfully Support
Updated over a week ago

Booking Unique ID

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Written by Hostfully Support
Updated over a week ago

Modifying Archived Reservations

Users are able to edit archived direct reservations
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Written by Hostfully Support
Updated over a week ago