Property Management System

Hostfully's Product Release Notes 🎉

Stay informed on the property management platform

Written by Hostfully Support
Updated over a week ago

Expansion on Sub Units (Parent/Child units)

Adding another level to sub units and grouping properties

Written by Hostfully Support
Updated over a week ago

Manage Your Agency Settings - Main Settings

Setting up your account at the agency level

Written by Hostfully Support
Updated over a week ago

Find Your Agency UID

Should you need to provide an Agency UID to complete integrations, here's where to find it.

Written by Hostfully Support
Updated over a week ago

Set up Check In and Check Out time

Understanding the different areas in the product to set up check-in and check-out time and how to make this property specific.

Written by Hostfully Support
Updated over a week ago

Create Properties from Hostfully

A work around if you don't already have properties on Airbnb

Written by Hostfully Support
Updated over a week ago

Booking Lead Time

The time difference between when the booking is made, and when the stay begins

Written by Hostfully Support
Updated over a week ago

Preventing Check-in and Check-out on Certain Days

Here's how to accomplish it.

Written by Hostfully Support
Updated over a week ago

Setting Up Bedrooms and Bed Types

Specify the number of bedroom you have and which bed types you have in each room.

Written by Hostfully Support
Updated over a week ago

Using Property Tags

A helpful way to organize and search for properties

Written by Hostfully Support
Updated over a week ago

Main Image

The meaning of Main Image in Main Settings of your property

Written by Hostfully Support
Updated over a week ago

Linking master-sub properties

Automating calendar updates between a house and its contained units being rented separately or as a whole

Written by Hostfully Support
Updated over a week ago

Turnover Days

Understanding Turnover Days

Written by Hostfully Support
Updated over a week ago

Managing Local Recommendations

How to easily provide local recommendations to your guests, at scale

Written by Hostfully Support
Updated over a week ago

Managing Rental Conditions

Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property

Written by Hostfully Support
Updated over a week ago

Deleting or Inactivating a Property

Written by Hostfully Support
Updated over a week ago

Setting up the Hostfully Central Calendar

Importing historical data from Airbnb and getting your calendar connected and synchronizing with all possible sources of bookings

Written by Hostfully Support
Updated over a week ago

Synchronization Using iCals

Automatically synchronize calendars with iCals: the Calendar Data Exchange Standard

Written by Hostfully Support
Updated over a week ago

Viewing Details of an iCal

Do you want to see what is inside the iCal link? Is there an iCal booking on your calendar that won't go away and you don't know why?

Written by Hostfully Support
Updated over a week ago

Fees, Taxes, and Policies

How to set them up and send them to different channels.

Written by Hostfully Support
Updated yesterday

Security Deposit

This article describes how this field in Property's Main Setting works across channels

Written by Hostfully Support
Updated over a week ago

Pricing Periods

Set Pricing Periods and apply them to specific seasons, holidays, conferences, or special events

Written by Hostfully Support
Updated over a week ago

Reset/remove custom pricing in PMP

How to remove custom pricing or reset custom pricing to nightly base rate

Written by Hostfully Support
Updated over a week ago

How Airbnb taxes show on Hostfully orders

Airbnb payouts can be less than the amount shown in the order in Hostfully. Here's why.

Written by Hostfully Support
Updated over a week ago

Dashboard vs Pipeline

High level overview of how to use them.

Written by Hostfully Support
Updated over a week ago

How to manage a lead (via Dashboard & Pipeline)

Learn what options you have with lead management via PMP Dashboard & Pipeline

Written by Hostfully Support
Updated over a week ago

Understand Pipeline filters

This article details the Status & Sort By filters on Pipeline

Written by Hostfully Support
Updated over a week ago

Send quotes to potential customers

Written by Hostfully Support
Updated over a week ago

Add custom fees to quotes

Written by Hostfully Support
Updated over a week ago

How to record a payment made outside of the system

Written by Hostfully Support
Updated over a week ago

How to add reservations manually

This article will go through the available options to manually add reservations to the system

Written by Hostfully Support
Updated over a week ago

Modifying a Reservation

Instructions on editing reservations connected to Hostfully via API and the difference in process between channels

Written by Hostfully Support
Updated over a week ago

Reservation Payment Settings & Monitor Outstanding Balances

Set up payment / prepayment settings across channels, and how to monitor outstanding balances

Written by Hostfully Support
Updated over a week ago

How to Cancel a Reservation

Reservations from different channels have different cancellation flows

Written by Hostfully Support
Updated over a week ago

Refunding Reservations

Written by Hostfully Support
Updated over a week ago

Refunding security deposits

Customers using Stripe can send guest refunds directly from Hostfully

Written by Hostfully Support
Updated over a week ago

Using the Additional Charge Option

Don't want to use a security deposit, but still want a chance to charge the guest for damages?

Written by Hostfully Support
Updated over a week ago

Using Digital Signatures

Written by Hostfully Support
Updated over a week ago

Resend guest Rental Agreement

Written by Hostfully Support
Updated over a week ago

Assign Country Code To Guest Phone Info

Where To Edit Phone Information For Your Guests

Written by Hostfully Support
Updated over a week ago

Capturing and Managing Reviews

How do I manage reviews in Hostfully?

Written by Hostfully Support
Updated over a week ago

Understanding the Guest Portal

Provides your guests with access to all trip information a in mobile-optimised format

Written by Hostfully Support
Updated over a week ago

Modifying Hold Duration

The default is 24 hours, but you can change that!

Written by Hostfully Support
Updated over a week ago

Using the Hostfully CRM

How to manage and communicate with guests and prospects

Written by Hostfully Support
Updated over a week ago

Booking Unique ID

Written by Hostfully Support
Updated over a week ago

Modifying Archived Reservations

Users are able to edit archived direct reservations

Written by Hostfully Support
Updated over a week ago

Update Property Management Platform login email

Instructions to add new access to the platform

Written by Hostfully Support
Updated over a week ago

Managing Roles and Access Permission

This article helps users understand the 4 different roles they can set up if they wish to limit access for some employees

Written by Hostfully Support
Updated over a week ago

Help Accessing the Owners Portal

Written by Hostfully Support
Updated over a week ago

Using the Owners Portal

Written by Hostfully Support
Updated over a week ago

Setting up owner accounts

Written by Hostfully Support
Updated over a week ago

Logging owner expenses in Hostfully

Written by Hostfully Support
Updated over a week ago

Creating accounts for your Service Providers

Get your Service Providers access to your account with limited and relevant rights to view and modify data.

Written by Hostfully Support
Updated over a week ago

Upselling items from your direct website checkout flow

Written by Hostfully Support
Updated over a week ago

Managing turnover jobs

Easily create and assign turnover jobs to your service providers from one central calendar

Written by Hostfully Support
Updated over a week ago

Linking your Guidebook Marketplace to the Property Management Platform

Set up the Guidebook Marketplace on the Property Management Platform to offer additional goods and services at check out on the direct site

Written by Hostfully Support
Updated over a week ago

How to Register as a new Hostfully Service Provider

This article explains how to register as a new service provider on the Hostfully Property Management Platform

Written by Hostfully Support
Updated over a week ago

Setting up your custom branding

How to white label to promote your brand and create a seamless customer experience

Written by Hostfully Support
Updated over a week ago

Setting up HTTPS Custom Domains with Hostfully and Cloudflare

Providing a DIY way to set up secure access to your Hostfully custom channel

Written by Hostfully Support
Updated over a week ago

Setting up the Hostfully Search Widget

Allow prospective guests to search through your open inventory by putting the Hostfully Search widget on your website

Written by Hostfully Support
Updated over a week ago

Setting up the Hostfully Booking Widget

Setting up the Hostfully Booking Widget on any HTML-compatible website

Written by Hostfully Support
Updated over a week ago

Installing the Hostfully booking plugin for WordPress

Written by Hostfully Support
Updated over a week ago

Integrating Hostfully into your Website

Written by Hostfully Support
Updated over a week ago