Modifying Hold Duration

The default is 24 hours, but you can change that!

Written by Eric Andersen
Updated over a week ago

Deleting or Inactivating a Property

This article will describe the steps to take to complete these items

Written by Eric Andersen
Updated over a week ago

Booking Lead Time

This can impact triggers. Some sites treat this a little differently....

Written by Eric Andersen
Updated over a week ago

Instant Booking

Here is how to enable and disable instant booking for direct bookings and Airbnb

Written by Eric Andersen
Updated over a week ago

How to Cancel a Booking

This will explain how to cancel a guest from the Hostfully platform and why sometimes that booking reappears on the calendar.

Written by Eric Andersen
Updated over a week ago

Dashboard vs Pipeline

High level overview of how to use them.

Written by Eric Andersen
Updated over a week ago

Pricing Periods

Set Pricing Periods and apply them to specific seasons, holidays, conferences, or special events

Written by Rodrigo Piris
Updated over a week ago

Capturing and Managing Reviews

Optimising review management is key to increasing bookings

Written by Stephan
Updated over a week ago

Managing calendars for a house and its sub-units

Automating calendar updates between a house and its contained units being rented separately or as a whole

Written by Stephan
Updated over a week ago

Using the Hostfully CRM

How to manage and communicate with guests and prospects

Written by Stephan
Updated over a week ago

Hostfully Property Management Platform (PMP) - Setting Up Bed Types

Specify what bed types you have in each room.

Written by Rodrigo Piris
Updated over a week ago

Understanding the Guest Portal

Provides your guests with access to all trip information a in mobile-optimised format

Written by Stephan
Updated over a week ago

Set Up Service Providers to provide optional Guest Services

Written by Rodrigo Piris
Updated over a week ago

Managing Rental Conditions

Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property

Written by Stephan
Updated over a week ago

Managing Roles and Access Permissioning

This article helps users understand the different roles they can set up and configure, including Manager and Agent.

Written by Margot Schmorak
Updated over a week ago

Managing Local Recommendations

How to easily provide local recommendations to your guests, at scale

Written by Stephan
Updated over a week ago

How to manage a lead (with pipeline)

Written by David Jacoby
Updated over a week ago

Using the Owners Portal

Written by Stephan
Updated over a week ago

Sharing booking reports with owners

Written by Stephan
Updated over a week ago

Creating accounts for your Service Providers

Get your Service Providers access to your account with limited and relevant rights to view and modify data.

Written by Stephan
Updated over a week ago

Setting up your custom branding

Written by Stephan
Updated over a week ago