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Property Management System

Property Management System

This is your central location for all things to do with managing the PMP.

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34 articles in this collection
Written by Hostfully Support

How to add reservations manually

This article will go through the available options to manually add reservations to the system
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Written by Hostfully Support
Updated over a week ago

Main Image

The meaning of Main Image in Main Settings of your property
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Written by Hostfully Support
Updated over a week ago

Reset/remove custom pricing in PMP

How to remove custom pricing or reset custom pricing to nightly base rate
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Written by Hostfully Support
Updated over a week ago

Allow Booking Requests on Airbnb

Airbnb allows you to receive booking requests inside your booking lead time window
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Written by Hostfully Support
Updated over a week ago

Modifying Hold Duration

The default is 24 hours, but you can change that!
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Written by Hostfully Support
Updated over a week ago

Additional guests information

How to get additional information from guests
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Written by Hostfully Support
Updated over a week ago

Fees, Taxes, and Policies

How to set them up and send them to different channels.
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Written by Hostfully Support
Updated over a week ago

Deleting or Inactivating a Property

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Written by Hostfully Support
Updated over a week ago

Preventing Check-in and Check-out on Certain Days

Here's how to accomplish it.
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Written by Hostfully Support
Updated over a week ago

Booking Lead Time

The booking lead time is calculated different ways depending on the site
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Written by Hostfully Support
Updated over a week ago

Instant Booking

Here is how to enable and disable instant booking for direct bookings and Airbnb
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Written by Hostfully Support
Updated over a week ago

Dashboard vs Pipeline

High level overview of how to use them.
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Written by Hostfully Support
Updated over a week ago

How to Cancel a Booking

This will explain how to cancel a guest from the Hostfully platform and why sometimes that booking reappears on the calendar.
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Written by Hostfully Support
Updated over a week ago

Pricing Periods

Set Pricing Periods and apply them to specific seasons, holidays, conferences, or special events
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Written by Hostfully Support
Updated over a week ago

Capturing and Managing Reviews

Optimising review management is key to increasing bookings
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Written by Hostfully Support
Updated over a week ago

Managing calendars for a house and its sub-units

Automating calendar updates between a house and its contained units being rented separately or as a whole
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Written by Hostfully Support
Updated over a week ago

Using the Hostfully CRM

How to manage and communicate with guests and prospects
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Written by Hostfully Support
Updated over a week ago

Setting Up Bedrooms and Bed Types

Specify the number of bedroom you have and which bed types you have in each room.
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Written by Hostfully Support
Updated over a week ago

Understanding the Guest Portal

Provides your guests with access to all trip information a in mobile-optimised format
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Written by Hostfully Support
Updated over a week ago

Set Up Service Providers to provide optional Guest Services

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Written by Hostfully Support
Updated over a week ago

Managing Rental Conditions

Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property
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Written by Hostfully Support
Updated over a week ago

Managing Roles and Access Permissioning

This article helps users understand the different roles they can set up and configure, including Manager and Agent.
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Written by Hostfully Support
Updated over a week ago

Managing Local Recommendations

How to easily provide local recommendations to your guests, at scale
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Written by Hostfully Support
Updated over a week ago

How to manage a lead (via Dashboard & Pipeline)

Learn what options you have with lead management via PMP Dashboard & Pipeline
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Written by Hostfully Support
Updated over a week ago
Owner Management

Export Extended Data

Want to pull raw data from your Hostfully account? Here's how.
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Written by Hostfully Support
Updated over a week ago

Cannot access Owners Portal

Your Owners cannot login or the password does not work
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Written by Hostfully Support
Updated over a week ago

Using the Owners Portal

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Written by Hostfully Support
Updated over a week ago

Sharing booking reports with owners

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Written by Hostfully Support
Updated over a week ago
Pricing and Fees

Security Deposit

This article describes how this field in Property's Main Setting works across channels
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Written by Hostfully Support
Updated over a week ago

How Airbnb taxes show on Hostfully orders

Airbnb payouts can be less than the amount shown in the order in Hostfully. Here's why.
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Written by Hostfully Support
Updated over a week ago

Using Booking Discount Codes

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Written by Hostfully Support
Updated over a week ago
Service Providers Management

Creating accounts for your Service Providers

Get your Service Providers access to your account with limited and relevant rights to view and modify data.
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Written by Hostfully Support
Updated over a week ago

How to Register as a new Hostfully Service Provider

This article explains how to register as a new service provider on the Hostfully Property Management Platform
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Written by Hostfully Support
Updated over a week ago
White Labelling

Setting up your custom branding

How to white label to promote your brand and create a seamless customer experience
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Written by Hostfully Support
Updated over a week ago