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Property Management System
Property Management System
This is your central location for all things to do with managing the PMP.
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33 articles in this collection
Written by
Hostfully Support
Main Image
The meaning of Main Image in Main Settings of your property
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Written by
Hostfully Support
Updated over a week ago
Reset/remove custom pricing in PMP
How to remove custom pricing or reset custom pricing to nightly base rate
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Written by
Hostfully Support
Updated over a week ago
Allow Booking Requests on Airbnb
Airbnb allows you to receive booking requests inside your booking lead time window
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Written by
Hostfully Support
Updated over a week ago
Modifying Hold Duration
The default is 24 hours, but you can change that!
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Written by
Hostfully Support
Updated over a week ago
Additional guests information
How to get additional information from guests
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Written by
Hostfully Support
Updated over a week ago
Fees, Taxes, and Policies
How to set them up and send them to different channels.
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Written by
Hostfully Support
Updated over a week ago
Deleting or Inactivating a Property
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Written by
Hostfully Support
Updated over a week ago
Preventing Check-in and Check-out on Certain Days
Here's how to accomplish it.
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Written by
Hostfully Support
Updated over a week ago
Booking Lead Time
The booking lead time is calculated different ways depending on the site
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Written by
Hostfully Support
Updated over a week ago
Instant Booking
Here is how to enable and disable instant booking for direct bookings and Airbnb
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Written by
Hostfully Support
Updated over a week ago
Dashboard vs Pipeline
High level overview of how to use them.
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Written by
Hostfully Support
Updated over a week ago
How to Cancel a Booking
This will explain how to cancel a guest from the Hostfully platform and why sometimes that booking reappears on the calendar.
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Written by
Hostfully Support
Updated over a week ago
Pricing Periods
Set Pricing Periods and apply them to specific seasons, holidays, conferences, or special events
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Written by
Hostfully Support
Updated over a week ago
Capturing and Managing Reviews
Optimising review management is key to increasing bookings
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Written by
Hostfully Support
Updated over a week ago
Managing calendars for a house and its sub-units
Automating calendar updates between a house and its contained units being rented separately or as a whole
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Written by
Hostfully Support
Updated over a week ago
Using the Hostfully CRM
How to manage and communicate with guests and prospects
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Written by
Hostfully Support
Updated over a week ago
Hostfully Property Management Platform (PMP) - Setting Up Bed Types
Specify what bed types you have in each room.
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Written by
Hostfully Support
Updated over a week ago
Understanding the Guest Portal
Provides your guests with access to all trip information a in mobile-optimised format
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Written by
Hostfully Support
Updated over a week ago
Set Up Service Providers to provide optional Guest Services
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Written by
Hostfully Support
Updated over a week ago
Managing Rental Conditions
Defining Rental Conditions is an essential part of setting expectations for your guests and framing their stay at your property
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Written by
Hostfully Support
Updated this week
Managing Roles and Access Permissioning
This article helps users understand the different roles they can set up and configure, including Manager and Agent.
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Written by
Hostfully Support
Updated over a week ago
Managing Local Recommendations
How to easily provide local recommendations to your guests, at scale
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Written by
Hostfully Support
Updated over a week ago
How to manage a lead (via Dashboard & Pipeline)
Learn what options you have with lead management via PMP Dashboard & Pipeline
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Written by
Hostfully Support
Updated this week
Owner Management
Export Extended Data
Want to pull raw data from your Hostfully account? Here's how.
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Written by
Hostfully Support
Updated over a week ago
Cannot access Owners Portal
Your Owners cannot login or the password does not work
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Written by
Hostfully Support
Updated over a week ago
Using the Owners Portal
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Written by
Hostfully Support
Updated over a week ago
Sharing booking reports with owners
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Written by
Hostfully Support
Updated over a week ago
Pricing and Fees
Security Deposit
This article describes how this field in Property's Main Setting works across channels
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Written by
Hostfully Support
Updated this week
How Airbnb taxes show on Hostfully orders
Airbnb payouts can be less than the amount shown in the order in Hostfully. Here's why.
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Written by
Hostfully Support
Updated over a week ago
Using Booking Discount Codes
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Written by
Hostfully Support
Updated over a week ago
Service Providers Management
Creating accounts for your Service Providers
Get your Service Providers access to your account with limited and relevant rights to view and modify data.
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Written by
Hostfully Support
Updated over a week ago
How to Register as a new Hostfully Service Provider
This article explains how to register as a new service provider on the Hostfully Property Management Platform
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Written by
Hostfully Support
Updated over a week ago
White Labelling
Setting up your custom branding
How to white label to promote your brand and create a seamless customer experience
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Written by
Hostfully Support
Updated over a week ago