Messaging and Automation | Hostfully Documentation and Help

Messaging and Automation

10 articles in this collection
Written by Stephan and David Jacoby

Automated Messaging Setup - Creating Custom Templates and Triggers

A simple interface to create and automate messages

Written by Stephan
Updated over a week ago

Understanding System Templates

Explains each of Hostfully's system templates and their trigger points

Written by Stephan
Updated over a week ago

Automate messages in multiple languages

Automatically send the right message using the recipients' language

Written by Stephan
Updated over a week ago

Using Text Messages (SMS)

Written by Stephan
Updated over a week ago

Using the Hostfully Unified Inbox

Manage guest communication from one place

Written by Stephan
Updated over a week ago

Defining and Using Custom Data

Defining custom variables and fields to use in your custom templates

Written by Stephan
Updated over a week ago

Automating jobs and job messaging

How to automate job creation for every booking and auto-schedule the associated notifications and accept/decline message flow

Written by Stephan
Updated over a week ago

Capturing guest data before their stay

Getting the right data before a stay is key to preparing the best possible experience for your guests

Written by Stephan
Updated this week

Customizing the Pre-Arrival Form

How to add custom fields to get exactly the information you need from your upcoming guests

Written by Stephan
Updated over a week ago

Email Settings

Setting your email server settings so that communication with customers comes from your domain

Written by David Jacoby
Updated over a week ago