Messaging and Automation

Stephan avatar David Jacoby avatar Eric Andersen avatar
12 articles in this collection
Written by Stephan, David Jacoby, and Eric Andersen

Are your SMS Messages failing?

It could have to do with phone number formatting
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Written by Eric Andersen
Updated over a week ago

Automated Messaging Setup - Creating Custom Templates and Triggers

A simple interface to create and automate messages
Stephan avatar
Written by Stephan
Updated over a week ago

Understanding System Templates

Explains each of Hostfully's system templates and their trigger points
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Written by Stephan
Updated over a week ago

Automate messages in multiple languages

Automatically send the right message using the recipients' language
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Written by Stephan
Updated over a week ago

Monitoring Templates and Triggers

Review/cancel scheduled messages, research previously sent messages and address possible failures
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Written by Stephan
Updated over a week ago

Using Text Messages (SMS)

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Written by Stephan
Updated over a week ago

Using the Hostfully Unified Inbox

Manage guest communication from one place
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Written by Stephan
Updated over a week ago

Defining and Using Custom Data

Defining custom variables and fields to use in your custom templates
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Written by Stephan
Updated over a week ago

Automating jobs and job messaging

How to automate job creation for every booking and auto-schedule the associated notifications and accept/decline message flow
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Written by Stephan
Updated over a week ago

Capturing guest data before their stay

Getting the right data before a stay is key to preparing the best possible experience for your guests
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Written by Stephan
Updated over a week ago

Customizing the Pre-Arrival Form

How to add custom fields to get exactly the information you need from your upcoming guests
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Written by Stephan
Updated over a week ago

Email Settings

Setting your email server settings so that communication with customers comes from your domain
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Written by David Jacoby
Updated over a week ago