Messaging and Automation

There are many things you can do with our messaging feature, check out the articles here.

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12 articles in this collection
Written by Hostfully Support

Automated Messaging Setup - Creating Custom Templates and Triggers

A simple interface to create and automate messages
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Written by Hostfully Support
Updated yesterday

Automatically sending a guest their receipt

Want to automatically send a guest their receipt? Here's how.
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Written by Hostfully Support
Updated over a week ago

Understanding System Templates

Explains each of Hostfully's system templates and their trigger points
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Written by Hostfully Support
Updated this week

Automate messages in multiple languages

Automatically send the right message using the recipients' language
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Written by Hostfully Support
Updated over a week ago

Monitoring Templates and Triggers

Review/cancel scheduled messages, research previously sent messages and address possible failures
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Written by Hostfully Support
Updated over a week ago

Using Text Messages (SMS)

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Written by Hostfully Support
Updated over a week ago

Using the Hostfully Unified Inbox

Manage guest communication from one place
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Written by Hostfully Support
Updated this week

Defining and Using Custom Data

Defining custom variables and fields to use in your custom templates
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Written by Hostfully Support
Updated over a week ago

Automating jobs and job messaging

How to automate job creation for every booking and auto-schedule the associated notifications and accept/decline message flow
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Written by Hostfully Support
Updated over a week ago

Capturing guest data before their stay

Getting the right data before a stay is key to preparing the best possible experience for your guests
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Written by Hostfully Support
Updated over a week ago

Customizing the Pre-Arrival Form

How to add custom fields to get exactly the information you need from your upcoming guests
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Written by Hostfully Support
Updated over a week ago

Email Settings

Setting your email server settings so that communication with customers comes from your domain
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Written by Hostfully Support
Updated over a week ago