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Messaging and Automation
Messaging and Automation
There are many things you can do with our messaging feature, check out the articles here.
19 articles in this collection
Written by
Hostfully Support
The Basics
Hostfully Inbox 2.0
Written by
Hostfully Support
Updated this week
Automated Messaging Setup - Creating Custom Templates and Triggers
A simple interface to create and automate messages
Written by
Hostfully Support
Updated over a week ago
Monitoring Templates and Triggers
Review/cancel scheduled messages, research previously sent messages and address possible failures
Written by
Hostfully Support
Updated over a week ago
Using Text Messages (SMS)
Written by
Hostfully Support
Updated over a week ago
Understanding System Templates
Explains each of Hostfully's system templates and their trigger points
Written by
Hostfully Support
Updated over a week ago
Understanding Template Variables
Explains each of Hostfully's template variable
Written by
Hostfully Support
Updated over a week ago
Defining and Using Custom Data
Defining custom variables and fields to use in your custom templates
Written by
Hostfully Support
Updated over a week ago
Pre Arrival Form - Capturing Guest Data Before Their Stay
Getting the right data before a stay is key to preparing the best possible experience for your guests
Written by
Hostfully Support
Updated over a week ago
Email Settings
Setting your email server settings so communication with customers comes from your domain
Written by
Hostfully Support
Updated over a week ago
Tips & Tricks
Previewing and Testing Templates
Written by
Hostfully Support
Updated over a week ago
Automating jobs and job messaging
How to automate job creation for every booking and auto-schedule the associated notifications and accept/decline message flow
Written by
Hostfully Support
Updated over a week ago
How to automatically send guests a link to your Marketplace
For guests coming from channels, this article explains how to expose them to your marketplace and upsell your services
Written by
Hostfully Support
Updated over a week ago
Airbnb Inquiry & Booking Request Auto-responses
Auto-replies are an effective and immediate way to let your Airbnb guests know that you've received their questions
Written by
Hostfully Support
Updated over a week ago
Airbnb Automated Guest Reviews
How Hostfully Property Management Platform - PMP can help automate the review process and take it to the next level.
Written by
Hostfully Support
Updated over a week ago
Tips for creating custom email templates
How to create clean HTML when formatting custom template(s) to avoid extra spacing and wrong text size and fonts.
Written by
Hostfully Support
Updated over a week ago
How to set up a time based trigger for a guest who books a same day reservation after check-in time
There is action needed on your part to set this up
Written by
Hostfully Support
Updated over a week ago
Automatically sending a guest their receipt
Want to automatically send a guest their receipt? Here's how.
Written by
Hostfully Support
Updated over a week ago
Automate messages in multiple languages
Automatically send the right message using the recipients' language
Written by
Hostfully Support
Updated this week
Template Examples for 5-star Guest Communication
Here are some examples of email templates that you can use when setting up custom templates and triggers.
Written by
Hostfully Support
Updated over a week ago