The Hostfully Template & Trigger system allows users to create templates in multiple languages, and automate the sending of those messages in the language of the recipient. Please see the steps below to see how to set this up:

Step 1: Add a language to an existing custom template

Select Templates and Trigger in your top-right menu, and on the Templates & Triggers page, select the Custom Templates tab. Click the Add a Language link for the custom template you want to provide a translated version for:

Step 2: Select the language for this version

On the template creation pop-up, select the language you want to provide content for:

Step 3: Provide translated content

Enter the content you want for his template.
Note: you can include a link to your multilingual Hostfully guidebook when applicable

Step 4: tell the system to automatically choose the right template based on the guest's preferred locale

Create a trigger associated with the parent template (you do not need to create a trigger per language). 

When selecting a template that has multiple languages, the system will ask if you want to automatically match the recipients' language to the template's language:


As always, we welcome your feedback, so feel free to contact us if you have questions or suggestions at support@hostfully.com.

Did this answer your question?